With an increase in desktops and laptops in every household and business has come a new serge in the need for computer repair. It seems like most everyone is opening up repair shops and its up to you to determine what shop may or may not be good and whether the technicians actually know what they are doing.
If the problem with your unit is in the software, such as a virus contracted through the internet, you may be able to get it fixed online. But, no matter what the problem, you still need to verify that the company is reliable. Educating yourself a little about these modern-day machines and being able to determine the source of a problem goes along way in looking for the right place to get it fixed.
If you know of someone who knows a lot about desktops and laptops, you make ask his advice in help identifying the problem and/or in locating a good repair place. Ask your friends if they have had problems and whether they have had a good experience in finding someone to help. Do not judge by simple reviews from someone you don’t know or isn’t a good source. Good reviews are easy for any company to get. They can pay someone to write them, or even write some themselves and provide a different pen name. The Better Business Bureau is a good reference in finding a reputable business. They keep any complaints filed against any company, which are available to the general public.
While the local chamber of commerce can provide the names and information regarding a computer business in the area, they probably do not have any information about the reputation. If the repair shop is a chamber member, they have paid for their membership and the chamber will not probably not divulge any negative information. Any business that has been in business for a long time is probably knowledgeable and reliable. However, new businesses can surely be so, as well. You simply have to do your homework.
Another good source is to check with the place you purchased your computer. Even if you bought it online, the site should be able to provide support and direct you in the right direction for repairs. Many stores also have their own repair department. And most manufacturers also provide repairs, although it can take longer, as you may have to ship the computer to them.
The more you know, the easier it is to determine whether you are getting the proper help that you need. A computer repair shop is just like any other type of fix-it shop and you must judge whether you trust the personnel there to take proper care of your equipment.